Terms of Use

The following terms and conditions govern all access to and use of the alunadestinations.com website. By accessing, browsing, or using the Website, or by clicking any button indicating your assent, you, the user, signify your unequivocal agreement to be bound by these Terms of Use (this "Agreement"). This Agreement constitutes a legally binding contract between you and Aluna Destinations, and establishes the rules, responsibilities, and limitations associated with your use of the alunadestinations.com platform. You acknowledge that this Agreement, along with the Privacy Policy and any other referenced policies, constitutes the entire agreement between you and Aluna Destinations, superseding any prior agreements or understandings.

1. User Accounts

1.1 Account Creation (If Implemented): If, at any point, Aluna Destinations offers user registration and account creation, the following terms shall apply:

  • To access certain features of the Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

  • You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify Aluna Destinations immediately of any unauthorized access to or use of your account.

  • Aluna Destinations reserves the right to suspend or terminate your account at any time and for any reason, including but not limited to your breach of this Agreement.

1.2 Account Responsibility: You are responsible for all activities that occur under your account, whether or not you know about them.

2. Description of Services

2.1 Service Overview: Aluna Destinations offers travel concierge services.

2.2 Scope of Services: A detailed description of the services offered by Aluna Destinations is available on the Website. Aluna Destinations reserves the right to modify or discontinue any service at any time without notice.

3. Booking and Reservations

As Aluna Destinations develops its services, the Terms of Use will provide a detailed explanation of the booking and reservation process. This will include outlining the procedures for making a booking, both online through the Website and potentially through offline channels. A step-by-step guide will be provided to assist users in navigating the booking process. The policy will specify the accepted forms of payment, detail any deposit requirements necessary to secure a reservation, and outline the confirmation procedures that will be followed once a booking is made.

4. Payment Terms

The Terms of Use must clearly state the accepted forms of payment for services offered through the alunadestinations.com website. This could include credit cards, debit cards, or other digital payment methods. The pricing structure will be detailed, specifying whether the prices displayed are inclusive of all applicable taxes and fees or if these will be added separately. Aluna Destinations reserves the right to change its pricing structure at any time.

5. Intellectual Property Rights

Aluna Destinations is the exclusive owner of all intellectual property rights associated with the alunadestinations.com website. The Terms of Use explicitly state that all content featured on the site, including but not limited to text, images, logos, and other visual elements, are protected under applicable copyright, trademark, and other intellectual property laws. Users are granted a limited, non-transferable, revocable license to access and use the Website solely for personal, non-commercial purposes. Any reproduction, distribution, modification, creation of derivative works, public display, or any other unauthorized use of the Website's content is strictly prohibited and may result in legal action.

6. Acceptable Use Policy

To ensure a positive and secure online environment for all users, Aluna Destinations' Terms of Use include a section outlining acceptable use policies and explicitly detailing prohibited conduct on the website. Users agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of Aluna Destinations or any third party. Prohibited conduct includes, but is not limited to:

  • Hacking, or attempting to hack, into the website's systems or networks.

  • Engaging in spamming, phishing, or other unsolicited communications.

  • Uploading or transmitting any malicious software, viruses, or harmful code.

  • Posting or transmitting any unlawful, harmful, threatening, abusive, libelous, defamatory, obscene, pornographic, or otherwise objectionable content.

  • Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with a person or entity.

  • Collecting or harvesting any information about other users, including email addresses, without their consent.

  • Interfering with or disrupting the operation of the Website or the servers or networks used to make the Website available.

  • Violating any applicable laws or regulations.

Aluna Destinations reserves the right to investigate and take appropriate action against any user who violates this Acceptable Use Policy, including but not limited to terminating their access to the Website and reporting such violations to law enforcement authorities.

7. Limitation of Liability and Disclaimers

To the maximum extent permitted by applicable law, Aluna Destinations, its affiliates, officers, directors, employees, agents, suppliers, and licensors, will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or relating to your access to or use of, or inability to access or use, the Website, any content on the Website, or any services provided through the Website. This limitation of liability applies whether the claim is based on warranty, contract, tort, negligence, strict liability, or any other legal theory, and whether or not Aluna Destinations has been informed of the possibility of such damage.

The Website and all content and services provided on or through the Website are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. Aluna Destinations disclaims all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Aluna Destinations does not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the servers that make the Website available are free of viruses or other harmful components.

Aluna Destinations acts as a travel concierge, facilitating bookings and reservations with third-party suppliers such as hotels, airlines, tour operators, and other service providers. Aluna Destinations is not responsible for and disclaims all liability for the actions, errors, omissions, representations, warranties, breaches, or negligence of any such third-party suppliers, or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. Aluna Destinations has no direct control over, and is not responsible for, the quality, safety, suitability, or legality of any services provided by third-party suppliers. Any issues or disputes arising from such services are solely between the user and the third-party supplier.

8. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Aluna Destinations, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Your access to or use of the Website.

  • Your violation of this Agreement.

  • Your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right.

  • Your use of any services provided through the Website.

  • Any dispute between you and any third party.

This indemnification obligation will survive the termination of this Agreement and your use of the Website.

9. Termination

Aluna Destinations reserves the right, in its sole discretion, to suspend or terminate your access to all or any part of the Website at any time and for any reason, without prior notice or liability. Such termination may result in the forfeiture and destruction of all information associated with your account.

10. Governing Law and Dispute Resolution

This Agreement and any dispute arising out of or relating to this Agreement or the Website shall be governed by and construed in accordance with the laws of [Insert Governing Law Jurisdiction], without regard to its conflict of laws principles.

Any dispute arising out of or relating to this Agreement or the Website shall be resolved through good-faith negotiation between the parties. If such negotiation does not resolve the dispute, the parties agree to submit the dispute to binding arbitration in [Insert Location of Arbitration] in accordance with the rules of the [Insert Name of Arbitration Organization]. The award rendered by the arbitrator shall be final and binding on both parties.

If any legal action or proceeding is necessary to enforce this Agreement, the prevailing party shall be entitled to recover its reasonable attorneys' fees and costs. You agree that any legal action or proceeding arising out of or relating to this Agreement or the Website shall be instituted exclusively in the courts located in [Insert Jurisdiction and Venue] and you hereby consent to the personal jurisdiction of such courts.

11. Entire Agreement; No Modification

This Agreement, together with the Privacy Policy and any other legal notices or policies published by Aluna Destinations on the Website, constitutes the entire agreement between you and Aluna Destinations concerning your use of the Website. This Agreement may only be modified by a written amendment signed by an authorized representative of Aluna Destinations.

12. Contact Information

If you have any questions or concerns about this Agreement or the Website, please contact Aluna Destinations at the following:

Aluna Destinations

[Company Address]

Email: [Email Address]

Phone: [Phone Number (Optional)]

Compliance Note

These policies are intended to comply with the regulations set forth by major regulatory bodies, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Digital Millennium Copyright Act (DMCA), and other relevant international and U.S. laws.